Customer Stories

Programmes that move the Kingdom forward.

Eight live Novasoft KSA customer stories — Business Central, LS Central and ZATCA Phase 2 delivered for Saudi and GCC retail, F&B, hypermarket, fashion and banking leaders.

8 customer programmes
6 industries
3 countries
100% ZATCA-ready
All customer stories

Every recent Novasoft programme — across the Gulf.

Pick a story to see the customer challenge, the Novasoft solution, the measurable outcomes and the customer’s own words.

NAMA Arabia ZATCA Phase 2 e-invoicing with Business Central Retail · ZATCA
NAMA Arabia

NAMA Arabia clears ZATCA Phase 2 across 45+ stores

Multi-brand Saudi retailer (Fashion, Accessories, Health & Beauty) integrates Novasoft’s e-Invoicing addon with Business Central + LS Central.

2,000+ invoices/day · 100% compliance
HB Brands ZATCA Phase 2 e-invoicing with Business Central F&B · KSA
HB Brands

ZATCA compliance for 98 restaurants and cafes

Fast food, cafes, casual dining and catering — 750 employees, 98 stores. Standard + simplified invoices cleared automatically.

2,500+ invoices/day
Kuwait franchise of British coffee chain LS Central implementation F&B · Kuwait
British Coffee Chain Franchise

Unified ERP + POS on LS Central for a Kuwait QSR franchise

A franchise of a renowned British coffee & QSR chain consolidates onto Microsoft Dynamics 365 Business Central with LS Central.

1 unified ERP + POS platform
Swim and beachwear boutique LS Central Cloud go-live Fashion · Cloud
Regional Swim & Beachwear Boutique

Multi-brand fashion boutique on LS Central Cloud

Regional swimwear and beachwear retailer with a portfolio of premium brands moves to cloud-native LS Central with Novasoft.

100% cloud-native
KSA banking provider Navision to Business Central upgrade Banking · Upgrade
KSA Banking Products & Services Provider

From Navision to Business Central — modernised ATM & banking ops

Major Saudi ATM and banking services provider lifts and shifts to Microsoft Dynamics 365 Business Central — real-time, mobile-ready, scalable.

Live in months, not years
Fitness retailer LS Central support partner KSA Sports Retail · Jeddah
Major Fitness Retailer & Distributor

Picks Novasoft as 24×7 LS Central & Business Central support partner

Jeddah-based fitness retail and distribution group — SLA-backed managed support, KSA-based engineering, future-proof scalability.

24×7 managed support
Dubai wholesale and retail hypermarket LS Central go-live Hypermarket · Dubai
Wholesale & Retail Leader, Dubai

Hypermarket POS + ERP on LS Central — 7,000+ businesses/day

A Dubai-based wholesale and retail leader unifies store and back-office operations on LS Central — inventory, sales and customer in one platform.

7,000+ businesses served daily
Major KSA F&B group multi-brand LS Central go-live F&B · Multi-brand
Major F&B Group, KSA

Six F&B brands — one LS Central platform

Sizzler House, Canton, Tako Hut, Roma Way, Shawirmarito and Pasta Fiesta on LS Central for Restaurants on Business Central — mobile POS, KDS, planning.

−3% failed orders
Ready when you are

Let’s design your next chapter of transformation in the Kingdom.

30-minute discovery call. No slides, no hard sell — just a focused conversation on where you are, where you want to go, and how Microsoft Copilot, Business Central AI, LS Central and Azure get you there faster. ZATCA Phase 2 included.

Reach Novasoft KSA

Talk to a Riyadh consultant — one working day reply.

Tell us where you are with Business Central, LS Central, ZATCA Phase 2 or AI. We’ll come back with a concrete next step — not a sales pitch.

RiyadhKing Fahd Road
Olaya District
JeddahTahlia Street
Al-Andalus District