Customer Story

A Jeddah fitness retailer picks Novasoft for 24×7 LS Central support.

A major Saudi fitness retailer and distributor chose Novasoft as its LS Central and Business Central managed support partner — backed by Novasoft’s proven track record in delivering top‑notch support across industries.

Major Fitness Retailer & Distributor customer story — Novasoft
Customer
Major Fitness Retailer & Distributor
Industry
Sports Retail & Distribution
Country
Saudi Arabia — Jeddah
Size
Major fitness retailer + distributor

Customer challenges

What stood in the way

As a prominent fitness retailer and distributor, the company needed a dependable service partner for its LS Central retail management platform — one with the depth to keep daily operations running and the foresight to support future growth.

Their previous arrangements left them exposed during peak retail windows. They wanted a KSA‑based team, response‑time guarantees, and engineers who actually know LS Central and Business Central inside out.

fitness retail supporting image

Novasoft solution

How we delivered

Novasoft set up NovaCare managed support for LS Central and Business Central — KSA‑based engineers, SLA‑backed response times, proactive monitoring, version management, and continuous optimisation.

The arrangement covers retail and distribution operations, inventory, sales and customer data — with reporting and analytics ready out of the box, so leadership has real-time visibility every day.

Solution stack
LS Central, Microsoft Dynamics 365 Business Central, Novasoft NovaCare managed support
What they sell
Fitness equipment, accessories, training services, multi-outlet retail

Customer benefits

The outcomes that mattered

Measurable wins for the team — from compliance certainty to operational lift, all on a Microsoft-aligned platform.

24×7
Managed support coverage
SLA
Backed response times
KSA
Based delivery team
Future
Proof scalability
In their words
Novasoft’s track record in supporting LS Central implementations gave us confidence. They understand retail, they understand LS Central, and they are right here in the Kingdom.
Head of Retail Operations
Fitness Retail & Distribution Group
Ready when you are

Let’s design your next chapter of transformation in the Kingdom.

30-minute discovery call. No slides, no hard sell — just a focused conversation on where you are, where you want to go, and how Microsoft Copilot, Business Central AI, LS Central and Azure get you there faster. ZATCA Phase 2 included.

Reach Novasoft KSA

Talk to a Riyadh consultant — one working day reply.

Tell us where you are with Business Central, LS Central, ZATCA Phase 2 or AI. We’ll come back with a concrete next step — not a sales pitch.

RiyadhKing Fahd Road
Olaya District
JeddahTahlia Street
Al-Andalus District