A Jeddah fitness retailer picks Novasoft for 24×7 LS Central support.
A major Saudi fitness retailer and distributor chose Novasoft as its LS Central and Business Central managed support partner — backed by Novasoft’s proven track record in delivering top‑notch support across industries.
Customer challenges
What stood in the way
As a prominent fitness retailer and distributor, the company needed a dependable service partner for its LS Central retail management platform — one with the depth to keep daily operations running and the foresight to support future growth.
Their previous arrangements left them exposed during peak retail windows. They wanted a KSA‑based team, response‑time guarantees, and engineers who actually know LS Central and Business Central inside out.

Novasoft solution
How we delivered
Novasoft set up NovaCare managed support for LS Central and Business Central — KSA‑based engineers, SLA‑backed response times, proactive monitoring, version management, and continuous optimisation.
The arrangement covers retail and distribution operations, inventory, sales and customer data — with reporting and analytics ready out of the box, so leadership has real-time visibility every day.
Customer benefits
The outcomes that mattered
Measurable wins for the team — from compliance certainty to operational lift, all on a Microsoft-aligned platform.
Novasoft’s track record in supporting LS Central implementations gave us confidence. They understand retail, they understand LS Central, and they are right here in the Kingdom.
Let’s design your next chapter of transformation in the Kingdom.
30-minute discovery call. No slides, no hard sell — just a focused conversation on where you are, where you want to go, and how Microsoft Copilot, Business Central AI, LS Central and Azure get you there faster. ZATCA Phase 2 included.