Customer Story

NAMA Arabia clears ZATCA Phase 2 across 45+ stores — with zero manual touch.

A multi-brand Saudi retailer integrated Novasoft's certified e‑Invoicing addon with Microsoft Dynamics Business Central and LS Central to meet ZATCA Phase 2 mandates — automating invoice clearance, improving accuracy and protecting growth across Fashion, Accessories and Health & Beauty.

NAMA Arabia customer story — Novasoft
Customer
NAMA Arabia
Industry
Retail — Fashion, Accessories, Health & Beauty
Country
Saudi Arabia — Riyadh
Size
300+ employees, 45+ stores
NAMA Arabia logo

Customer challenges

What stood in the way

NAMA Arabia, a leading multi-brand retailer in Saudi Arabia, faced a high‑stakes challenge: digitally transforming invoicing across all stores to meet mandatory ZATCA Phase 2 e‑invoicing — without disrupting the customer experience their brands are known for.

With operations spanning Fashion, Accessories, Gadgets and Health & Beauty, the team needed a solution that fit their Microsoft Dynamics Business Central + LS Central estate, kept the customer journey smooth, and removed the operational risk of manual workarounds or third‑party connectors.

Novasoft solution

How we delivered

Novasoft deployed its Saudi e‑Invoicing / ZATCA addon, natively integrated with Microsoft Dynamics 365 Business Central and LS Central. The addon clears standard and simplified invoices directly with ZATCA — no third‑party middleware.

Implementation included sandbox testing, training, user acceptance testing, and a structured cut‑over — live in days, not months. Data flowed cleanly between POS, ERP and ZATCA, with full audit trail and reporting baked in.

Novasoft Saudi e-Invoicing addon for Business Central
Novasoft addon
Saudi e-Invoicing / ZATCA — Business Central + LS Central
Solution stack
Microsoft Dynamics 365 Business Central, LS Central, Novasoft Saudi e‑Invoicing addon
What they sell
Clothing & accessories, Lifestyle, Travel accessories, Retail trading

Customer benefits

The outcomes that mattered

Measurable wins for the team — from compliance certainty to operational lift, all on a Microsoft-aligned platform.

Faster Implementation

Faster Implementation

Quick Delivery

Quick Delivery

Easy to Manage

Easy to Manage

Online + Offline

Online + Offline

Comprehensive Support

Comprehensive Support

Statutory Compliant

Statutory Compliant

5 days
Go-live with sandbox + training
100%
ZATCA Phase 2 compliance from day one
45+
Stores live across the Kingdom
0
Manual invoice touches per day
In their words
With Novasoft’s e‑Invoicing addon and Microsoft Dynamics Business Central, we’ve seamlessly integrated our invoicing with the ZATCA portal. This solution has greatly improved our efficiency and ensured compliance with regulatory requirements.
Muhammad Imran
IT Manager, NAMA Arabia
Ready when you are

Let’s design your next chapter of transformation in the Kingdom.

30-minute discovery call. No slides, no hard sell — just a focused conversation on where you are, where you want to go, and how Microsoft Copilot, Business Central AI, LS Central and Azure get you there faster. ZATCA Phase 2 included.

Reach Novasoft KSA

Talk to a Riyadh consultant — one working day reply.

Tell us where you are with Business Central, LS Central, ZATCA Phase 2 or AI. We’ll come back with a concrete next step — not a sales pitch.

RiyadhKing Fahd Road
Olaya District
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