HB Brands clears 2,000+ invoices per day across 98 restaurants — zero manual touch.
Saudi multi‑brand F&B leader HB Brands integrated Novasoft's e‑Invoicing/ZATCA addon with Microsoft Dynamics Business Central, automating standard and simplified invoice clearance across its 98‑store network — including virtual delivery brands.
Customer challenges
What stood in the way
HB Brands runs over 120 outlets across the Kingdom, committed to outstanding dining experiences. To expand reach, the company began operating several virtual delivery brands from its kitchens.
Concurrently, HB Brands faced the challenge of digitally transforming operations to comply with ZATCA Phase 2 regulations — without slowing service or adding manual back‑office burden across 98 active stores serving thousands of transactions a day.
Novasoft solution
How we delivered
Novasoft deployed its Saudi e‑Invoicing / ZATCA addon, natively integrated with Microsoft Dynamics 365 Business Central. The addon connected POS, kitchen and back-office invoicing directly to ZATCA, clearing both standard and simplified invoice types automatically.
Set up included Microsoft sandbox testing, training, and user acceptance testing — deployed inside a tight cut-over window. The solution scaled to handle over 2,000 simple and 500+ standard invoices per day with zero third‑party tools.
Customer benefits
The outcomes that mattered
Measurable wins for the team — from compliance certainty to operational lift, all on a Microsoft-aligned platform.

With Novasoft’s e‑Invoicing addon and Microsoft Dynamics Business Central, we’ve seamlessly linked our invoicing system to the ZATCA portal. This integration has greatly enhanced our efficiency and ensured full regulatory compliance.
Let’s design your next chapter of transformation in the Kingdom.
30-minute discovery call. No slides, no hard sell — just a focused conversation on where you are, where you want to go, and how Microsoft Copilot, Business Central AI, LS Central and Azure get you there faster. ZATCA Phase 2 included.
