Customer Story

Six F&B brands. One LS Central platform. Faster service. Fewer failed orders.

A major Saudi F&B group running Sizzler House, Canton, Tako Hut, Roma Way, Shawirmarito and Pasta Fiesta adopted LS Central on Microsoft Dynamics 365 Business Central — modernising restaurant, kitchen and back-office operations across every brand.

Major F&B Group, KSA customer story — Novasoft
Customer
Major F&B Group, KSA
Industry
Food & Beverage — Multi-brand Casual Dining + QSR
Country
Saudi Arabia
Size
6 brands, multi-outlet, casual dining + QSR

Customer challenges

What stood in the way

On an earlier version of LS Retail, the group hit limits as it grew — slower sales postings, weak data replication, costing complexity, and patchy control over security and workflows.

After evaluating partners across KSA, UAE and India, the group chose Novasoft — citing the deepest grasp of modern hospitality and a track record that matched their growth ambitions.

fb ksa supporting image

Novasoft solution

How we delivered

Novasoft delivered LS Central for Restaurants on Microsoft Dynamics 365 Business Central — with mobile POS for table service, kitchen display system, recipe and inventory control, coupon engine, and reliable sales replication every three hours.

Despite intricate customisations, the migration completed across all locations in a few months. The platform now runs casual dining, QSR, catering and virtual delivery brands from a single, observable backbone.

Solution stack
LS Central for Restaurants on Microsoft Dynamics 365 Business Central, Kitchen Display, Mobile POS
What they sell
Casual dining, QSR, delivery, catering across Sizzler House, Canton, Tako Hut, Roma Way, Shawirmarito, Pasta Fiesta

Customer benefits

The outcomes that mattered

Measurable wins for the team — from compliance certainty to operational lift, all on a Microsoft-aligned platform.

−3%
Failed / cancelled orders
Hourly
Sales replication, no human input
KDS
Kitchen display end-to-end
6
Brands unified on one platform
In their words
Information now flows smoothly inside our restaurants. Inventory and recipe management are tight across every brand, and our P&L closes faster than ever. Novasoft understood hospitality the way our team does.
Group IT Director
F&B Group, KSA
Ready when you are

Let’s design your next chapter of transformation in the Kingdom.

30-minute discovery call. No slides, no hard sell — just a focused conversation on where you are, where you want to go, and how Microsoft Copilot, Business Central AI, LS Central and Azure get you there faster. ZATCA Phase 2 included.

Reach Novasoft KSA

Talk to a Riyadh consultant — one working day reply.

Tell us where you are with Business Central, LS Central, ZATCA Phase 2 or AI. We’ll come back with a concrete next step — not a sales pitch.

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