AI for Retail — built and supported from Riyadh
Bring AI to the Saudi retail floor — personalisation, demand forecasting, dynamic pricing, conversational analytics and AI-powered inventory. Built on Azure OpenAI, Microsoft Cognitive Services and your existing LS Central + Business Central estate.
Embrace the AI for Retail revolution.
Artificial Intelligence is transforming the retail industry — analysing vast amounts of data to power personalisation, demand forecasting, price optimisation, fraud detection and conversational customer support.
At Novasoft, we lead that revolution for Saudi retailers — layering AI on top of your existing LS Central, Business Central and Microsoft 365 estate. No rip-and-replace, no third-party silos.
Eight AI capabilities transforming retail.
Tailored AI solutions that enhance Saudi retail operations and customer experiences — built on Microsoft Azure OpenAI and Cognitive Services.
Personalisation
Recommendation engines analyse customer data for tailored product suggestions and higher conversion.
Demand Forecasting
AI predicts demand accurately by reading historical data and market trends — less stock-out, less overstock.
Chatbots & Virtual Assistants
Conversational AI offers instant customer support and handles routine queries 24×7.
Price Optimisation
Analyses competitor prices, historical sales and demand patterns to set winning pricing strategies.
Fraud Detection
Real-time fraud detection systems identify and prevent fraudulent activity — protecting margins and customers.
Visual Search
Image-based search lets shoppers find products by photo — on app, web and in-store.
Supply Chain Optimisation
Predicts delivery times, reduces transport costs and optimises inventory across the network.
Predictive Analytics
Anticipates customer needs and timing — promotions and incentives that actually convert.
What AI does to your P&L.
Elevated customer experience — personalised recommendations and efficient support drive memorable journeys and loyalty.
Higher sales and conversion — dynamic pricing and intuitive search lift revenue per visit.
Operational efficiency — automation of manual tasks, optimised inventory and fraud detection drop cost per transaction.
Data-driven decisions — real-time predictive analytics replace gut-feel.
What our AI is built on.
We bring Microsoft Azure OpenAI, Cognitive Services and Power Platform together with your LS Central + Business Central retail estate.
Machine Learning
Models that comprehend intricate patterns, make predictions and automate decision-making.
Natural Language Processing
Conversational AI for Arabic and English — powering chatbots, agents and assistants.
Computer Vision
Image and video analytics for facial recognition, object detection and visual search.
Microsoft Copilot & Studio
Custom Copilots and agents grounded on your retail data — secure, governed, KSA-residency aware.
Proven methodology for crafting retail AI.
Discovery — in-depth analysis of your retail business, your goals, your specific requirements.
Solution design — meticulous design of an AI solution that aligns to your needs and budget.
Development & integration — state-of-the-art technology, seamlessly integrated with your existing systems.
Testing & refinement — rigorous testing, comprehensive training and ongoing support.
Industry expertise. Proven track record. Cutting-edge tech.
Let’s design your next chapter of transformation in the Kingdom.
30-minute discovery call. No slides, no hard sell — just a focused conversation on where you are, where you want to go, and how Microsoft Copilot, Business Central AI, LS Central and Azure get you there faster. ZATCA Phase 2 included.