Novasoft is proud to be recognized as an LS Retail Diamond Partner for four consecutive years (2022, 2023, 2024, and 2025)—a distinction awarded by LS Retail to top-performing partners based on delivery success and expertise. This 4-year streak reflects Novasoft's consistent impact helping retailers and hospitality brands modernize operations using LS Central on Microsoft Dynamics 365 Business Central.
Novasoft Named LS Retail Diamond Partner (2022-2025): 4 Years of Retail & F&B Delivery Excellence Across GCC
Novasoft is proud to be recognized as an LS Retail Diamond Partner for four consecutive years (2022, 2023, 2024, and 2025)—a distinction awarded by LS Retail to top-performing partners based on delivery success and expertise. This 4-year streak reflects Novasoft's consistent impact helping retailers and hospitality brands modernize operations using LS Central on Microsoft Dynamics 365 Business Central.
What the LS Retail Diamond Partner Award means for customers
Choosing a partner with four consecutive years at LS Retail's Diamond tier isn't about logos—it's about reducing delivery risk and accelerating results. For customers, this recognition typically translates into:
LS Retail positions the Diamond tier as the highest-level recognition within its awards program.
- Faster go-live, fewer surprises: proven delivery playbooks and implementation discipline
- Unified omnichannel operations: POS + ERP + inventory + eCommerce + analytics aligned in one platform
- Better customer experience: shorter queues, accurate availability, reliable fulfillment, consistent pricing and promotions
- Stronger operational control: real-time dashboards, cleaner data, and scalable processes for growth
Proof in production: Novasoft case studies featured on LSretail.com
Novasoft's work is reflected in published LS Retail customer success stories—showing real outcomes across restaurant, grocery, and lifestyle sectors:
Pret A Manger: speed, accuracy, and real-time operations
LS Retail's case study highlights improvements such as a kitchen display system, real-time order updates, central menu/recipe management, real-time inventory visibility, and stronger analytics for decision-making.
HB Brands: better daily control and fewer failed orders
HB Brands reports improved visibility that helped reduce failed/cancelled orders, and emphasizes readiness for mobile app and delivery-platform integrations.
SOHO Middle East: one platform for retail operations with a 360° view
SOHO moved from separate systems into a unified LS Central platform—citing benefits like real-time reporting, reduced manual work, and a holistic customer view.
aswaaq: modern grocery with automation and eCommerce fulfillment
The story describes customer-facing benefits like shorter shopping time, improved checkout experiences, and stronger eCommerce fulfillment—supported by automation features such as electronic shelf labeling.
Why this matters for Retail & F&B brands in the GCC
Retail and hospitality brands in the GCC are balancing rapid expansion with rising customer expectations. Modern platforms like LS Central + Business Central help brands standardize operations while keeping the experience consistent across:
- New store openings and multi-country rollouts
- High-volume POS & peak trading performance
- Inventory accuracy and replenishment across locations
- Delivery aggregator and digital ordering ecosystems
- Financial visibility across stores, concepts, and markets
Next steps for Novasoft (2025 and beyond)
As Novasoft celebrates its 2022-2025 Diamond Partner recognition, our focus remains clear:
1) Continuous focus on Retail & F&B
We will continue investing in sector-specific delivery capabilities, templates, and best practices for:
2) Work closely with retailers across high-demand GCC markets
Novasoft supports customers across KSA, Bahrain, Kuwait, the UAE, and other GCC markets—helping ambitious brands implement and scale connected commerce in demanding environments.
3) Build long-term value, not just implementations
Beyond go-live, Novasoft stays engaged for continuous:
- Grocery & convenience
- Specialty retail & lifestyle
- Quick-service restaurants (QSR) and casual dining
- Multi-brand / multi-concept operators
- optimization and performance tuning
- rollout expansion and localization
- omnichannel enablement (eCommerce, delivery, loyalty, analytics)
- adoption and change management
Talk to Novasoft
If you're planning to modernize your POS + ERP, unify omnichannel operations, or scale your Retail/F&B footprint across the GCC, Novasoft's four-year LS Retail Diamond Partner track record and published success stories demonstrate proven delivery at scale.
